Terms of service
Terms of Service
Last updated: July 2026
These Terms of Service apply when you visit, use or purchase from the Parkin & Hill website.
The terms “we”, “us” and “our” refer to Parkin & Hill.
By using this website or placing an order, you agree to these Terms together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.
Nothing in these Terms affects your statutory consumer rights.
1. About Us
Parkin & Hill operates this online store.
Contact email:
ParkinAndHill.shop@hotmail.com
Business address:
49 Smirthwaite View
Normanton
WF6 1AW
United Kingdom
Our store is powered by Shopify.
2. Using Our Website
You may use this website only for lawful purposes.
You must not:
- use the website fraudulently or unlawfully
- interfere with the operation or security of the website
- attempt to gain unauthorised access to our systems
- misuse the website to transmit harmful software
- copy or exploit website content in breach of applicable intellectual property rights
You are responsible for ensuring that information you provide to us is accurate and complete.
3. Products
We aim to describe and display our products accurately.
Product colours and appearance may vary slightly depending on photography, lighting and individual screen settings.
Only items specifically stated as included on the relevant product page are supplied.
Images may sometimes show fishing rods, tackle or other accessories for demonstration purposes only.
We may update product descriptions, availability or discontinue products from time to time.
Nothing in these Terms limits your statutory rights where goods are faulty, damaged, unsafe or not as described.
4. Orders
Placing an order constitutes an offer to purchase from us.
After placing an order you will receive an order confirmation email.
We may decline or cancel an order where reasonably necessary, for example where:
- a product is unavailable
- payment cannot be authorised
- the information provided is incomplete or incorrect
- there is an obvious pricing or listing error
- we are unable to deliver to the address provided
- fraud or misuse is reasonably suspected
If we cancel an order after payment has been taken, any amount due back to you will be refunded.
Your statutory cancellation and refund rights are explained in our Returns & Refunds Policy.
5. Prices and Payment
Product prices are displayed on our website.
Any applicable delivery charges will be clearly shown before you complete payment.
Standard UK delivery is £4.99 and UK orders of £50 or more currently qualify for free delivery, subject to the Shipping Policy.
International customers may be responsible for applicable import duties, taxes or customs charges where these are not collected during checkout.
We may change prices at any time, but changes will not affect orders already accepted except where required to correct an obvious error and permitted by law.
6. Delivery
Estimated UK delivery is currently 5–10 business days.
Delivery estimates are not guaranteed arrival dates.
Further information is available in our Shipping Policy.
Goods remain at our risk until they come into the physical possession of you or a person identified by you to receive them, except where applicable law provides otherwise.
Nothing in this section affects your statutory rights relating to delayed or failed delivery.
7. Cancellations, Returns and Refunds
UK consumers have statutory cancellation rights for most online purchases.
In most cases, customers may notify us that they wish to cancel within 14 days of receiving their goods and then have a further 14 days to return them.
Certain exclusions apply.
Faulty, damaged, incorrect or misdescribed goods may give rise to additional statutory remedies.
Please see our Returns & Refunds Policy for full details.
8. Accounts
If you create an account, you are responsible for keeping your login information secure.
Please notify us if you believe your account has been used without your permission.
You must provide accurate and current account information.
9. Intellectual Property
The Parkin & Hill name, logo, website design and original website content are protected by applicable intellectual property laws.
Content owned by third parties remains the property of its respective owner.
You may use this website for personal, non-commercial purposes.
You must not copy, reproduce or commercially exploit protected website content without permission except where permitted by law.
10. Third-Party Services and Links
Our website may contain links to third-party websites or use services operated by third parties, including Shopify and payment providers.
Those third parties may have their own terms and privacy policies.
We are not responsible for third-party websites that we do not operate or control.
11. Shopify
Our store is hosted and powered by Shopify.
Purchases from Parkin & Hill are made between you and Parkin & Hill.
Shopify provides the ecommerce platform but is not the seller of the products purchased from our store.
12. Reviews and User Content
If you submit a genuine review, comment, photograph or other content to us, you confirm that you have the right to provide it.
Content must not:
- be false or misleading
- infringe another person’s rights
- contain unlawful, abusive or offensive material
- contain malicious software
Where you give us permission to publish submitted content, we may use it for reasonable store and marketing purposes.
We may remove content where reasonably necessary, including where it is unlawful, misleading, abusive or unrelated.
13. Errors and Availability
Occasionally website information may contain an obvious error relating to pricing, descriptions, delivery or availability.
Where this happens, we may correct the information.
Where an obvious error affects an order, we will handle the matter fairly and in accordance with applicable consumer law.
14. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
This includes liability for:
- death or personal injury caused by negligence
- fraud or fraudulent misrepresentation
- your statutory rights relating to goods
- any other liability that cannot lawfully be excluded or limited
We are not responsible for losses that were not reasonably foreseeable when the contract was formed, except where the law requires otherwise.
Nothing in these Terms limits your statutory consumer remedies.
15. Events Outside Our Control
We are not responsible for delay or failure caused by circumstances genuinely outside our reasonable control.
Where such circumstances affect an order, we will take reasonable steps to minimise disruption and will comply with any rights or remedies available to you under applicable law.
16. Privacy
Personal information is handled in accordance with our Privacy Policy.
Our website is hosted by Shopify, which may process personal information as described in the Privacy Policy.
17. Changes to These Terms
We may update these Terms from time to time.
The version applying to your purchase will normally be the version in force when your order is placed.
Any changes will not reduce statutory rights that already apply to an existing order.
18. Governing Law
These Terms are governed by the laws applicable in the United Kingdom.
If you are a consumer, you may also benefit from mandatory legal protections available in the part of the United Kingdom or other jurisdiction in which you live.
Nothing in these Terms prevents you from exercising rights available to you under applicable consumer law.
19. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
20. Contact
Questions about these Terms should be sent to:
ParkinAndHill.shop@hotmail.com
Parkin & Hill
49 Smirthwaite View
Normanton
WF6 1AW
United Kingdom